Guest Services

 

 
The structure guarantees its guests a check-in service from 2,30 p.m. to 9,00 p.m.

* *for check-in needs outside the scheduled hours, contact the structure.

The structure guarantees its guests a check-out service until 10 a.m.

* for check-out needs outside the scheduled hours, contact the structure.

To the Guests of Karma Resort the daily reorganization of the rooms is guaranteed. Weekly linen change is guaranteed, too.
Each Room is equipped with a smart TV connected to broadband internet to take advantage of programs on demand of the attached digital services.
All rooms are equipped with a telephone VoIP constantly connected to the reception, and from which it is also possible to make external calls.

*call charges are not included in the stay, and they are to be quantified in connection with the rate used by the structure.

All common areas in Karma Resort are air-conditioned. All rooms have internal air conditioning adjustable by guests.
All rooms are equipped with an Hairdryer.
All rooms of Karma Resort are equipped with an electronic safe with customizable security code.
All rooms of Karma Resort are equipped with a mini-bar.
All areas of Karma Resort, common areas and rooms, are equipped with broadband WI-FI connectivity protected by a password available to all guests of the structure.
Guests can take advantage of some PC internet terminals, available for any need.
Guests can use Smart TV that are in common areas of the structure.
Guests can use the on-site luggage storage service.

*for any requests for luggage storage beyond the check-out time, it is necessary to make arrangements with the reception.

Reception Service of Karma Resort is active from 6.30 a.m. to 10.30 p.m.

*for any requests outside the aforesaid time, it is necessary to make arrangements with the structure.

Guests of Karma Resort can use the breakfast service which can be made directly at the buffet in the breakfast room from 7:30 to 10:30 a.m. or in a bar located steps. (Optional choice for the guest). *Service not included in the price of stay
Guests of Karma Resort can request the use of the kitchenette located inside each room of the hotel to cook indipendently. *Service not included in the price of stay
Guests can use the bus service to/from airport of Catania, Comiso, Palermo, Reggio Calabria, previous booking well in advance to the hotel. *Service not included in the price of stay
Guests can use the bus service to/from Port of Milazzo for connections to the Eolian Islands by ferries and hydrofoils, previous booking well in advance to the hotel. *Service not included in the price of stay
Guests of Karma Resort can use the rental service of sun beds and umbrellas in the bathing establishments affiliated with the hotel. *Service not included in the price of stay
Guests can use the sporting facilities affiliated with Karma Resort, like: tennis club at 100mt away, gym with personal trainer about 2 Km away and beach volley court in one of the bathing establishments in front of the hotel. *Service not included in the price of stay
Guests of Karma Resort can use the Catering service for lunch/dinner in the room via the partner restaurant affiliated, that will deliver your order at the time required (in-room menù). *Service not included in the price of stay
Guests can use the car rental service affiliated with the hotel. You can book a car or a scooter/moto that will be delivered directly to the hotel, previous booking well in advance. *Service not included in the price of stay
Guests of Karma Resort can request the addition of a baby cot in the room at a charge of 10€ per day. *Service not included in the price of stay
Guests can use the laundry service affiliated with the hotel for washing and ironing needs of their clothes (delivery of the clothes is required almost 24 hours before). *Service not included in the price of stay
Guests of Karma Resort can use the boat rental service affiliated, previous booking well in advance with the hotel. *Service not included in the price of stay
Karma Resort offers a Courtesy Kit by guest request, free of charge, which can include: shampoo, shower gel, conditioner, body lotion, bathrobe, slippers. *The equipment can vary according to room type choice